Privacy Policy

Updated: May 21, 2025

We at Dreamstone Group LLC (“Dreamstone” or “we” or “us” or “our”) know that your privacy is important. This privacy policy (“Policy”) is designed to assist you in understanding how we will collect and use the information you provide when you use (i) our publicly available websites (the “Sites”) and (ii) the Dreamstone Mobile and other add-on applications (“Apps”) and other related services on which we post a direct link to this privacy policy (together with Apps, the “Services”).

Please read this Policy to learn more about the ways in which we collect and use your information. If we make any material changes to this Policy, we will notify you in accordance with the process described in the “Revisions or Changes” section of this Policy, below. By using our Services, you consent to our collection, use, and disclosure of your information as described in this Policy.

For the purposes of our Policy, when we refer to “you” or to a “customer” we mean any past, current or prospective customer of Dreamstone, including any visitor to one of our Sites.

Collection of Personal Information

What We Collect. We collect personally identifiable information (PII) that you voluntarily provide to us during your interactions with our services. This may include:

Basic Identity Information: Your name, postal address, email address, and telephone number.
Verification Information: Your phone number, used specifically for account verification purposes.
Professional Information: National Producer Number (NPN) and Insurance License Number, which are necessary for providing industry-specific services.
Financial Information: Payment card numbers and other financial account details.

SSO Information. When you access our Services via Single Sign-On (SSO), we may receive limited personal information from the identity provider, such as your name, email address, organization, and access permissions. This information is used strictly to authenticate you and enable your access to Dreamstone Group services. We do not store your third-party login credentials, and we rely on your identity provider for verifying your access rights.

Information We Automatically Collect. When you access our Sites whether by computer, mobile phone or other device, we automatically collect certain information about your use of our Sites (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier) using technologies such as cookies and web beacons. When you download and use our Apps, we may also collect additional information about your mobile device, including the hardware model, operating system and version, mobile network information and time zone.

Data Integrity and Security. We use reasonable and diligent efforts to maintain accurate information on our customers, and have adopted and implemented reasonable industry standard security procedures to protect any such information collected. We constantly monitor our systems, which are protected using industry-standard security measures. Although Dreamstone Group will use reasonable efforts to secure network communications and our Sites, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.

Access to Customer Information; Updating Customer Information. A customer may (i) access any of their personally identifiable information that we collect and maintain, or (ii) correct, update or delete their personally identifiable information maintained by us, in each case by contacting us by telephone or mail using the contact information provided below. We will try and respond to your request promptly and in all cases within 30 days. To protect customer privacy and security, we reserve the right to take reasonable steps to verify a customer’s identity prior to granting access to or processing changes or corrections to such information. We will retain a customer’s personal information for so long as its account is active or as reasonably needed by us to provide our Services. We may also retain and use such information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Use Personal Information

General. Dreamstone Group may use personally identifiable information to respond to your inquiries, and/or address other requests or questions; enable your use of the Services; contact you regarding your purchase; consider and respond to your job application; and collect payments from you; and to send you goods or services purchased through our Sites; information and updates related to your purchase; invoices; email notifications that you have specifically requested; email marketing communications relating to our business, which we think may be of interest to you; and email messages containing company news, product or service information. We may also use information collected through our Sites for research regarding the effectiveness of the Sites and related marketing, advertising and sales efforts. We may disclose your personally identifiable information (i) to the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders; (ii) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change, or (iii) as otherwise disclosed in the terms and conditions of our agreements with customers, including our separately posted and applicable Terms of Use for the relevant Services.

Requests for Information. If you provided your email address or phone number on the Sites to receive information from Dreamstone Group, you agree that Dreamstone Group, and our fulfillment partners may contact you using the contact information you provide us regarding our products and Services, such as offers, support and product updates. Dreamstone Group and our fulfillment partners may make such contact by email, phone and/or text, including the phone number you provide us, and we may use automated dialers technology in order to more efficiently connect you with one of our representatives. Your mobile phone carrier’s standard message and data rates may apply to text messages. You are not required to provide your phone number as a condition of purchasing products or Services, and you can opt out at any time as described in the “Opting Out” section found below within this Policy.

Email. We may communicate with a customer through email using the customer’s personal contact information on file in our systems to inform the customer of new products, important industry news or information about Services and upgrades provided by Dreamstone Group.

Third Party Sites. Our Sites may contain links to third party websites. Please note that the privacy and other policies of any such third party website may differ materially from this Policy. We strongly recommend that customers review the privacy policies of any such third party prior to submitting personally identifiable information. Dreamstone Group has no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us.

Use of Widgets. We may provide widgets on our Sites that make it possible to share information on third-party platforms. These widgets do not store your personally identifiable information. Our Sites may also include social media features, such as the Meta® or X® button and similar widgets and interactive mini-programs that run on our site (each, a Feature). To the extent we use these Features, they may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media Features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing the Feature or widget.

Use of Cookies

When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site, our web server sends a cookie to your computer. Cookies are files that web browsers place on a computer’s hard drive and are used to indicate whether you have visited the Site previously. The data collected may include how you navigate around a web page and the most commonly clicked links on a specific web page. Certain technical information, such as your browser version and operating system, are also collected. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set (each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences). We use cookies for a number of purposes, including to: access a customer’s account information when a customer logs into a Site, so that we can provide the customer with customized content, keep track of preferences you specify while you are using the Services, and to estimate and report total audience size (unique users) and traffic for our Sites, and to conduct research to improve the content and services of our Sites.

Third-Party Cookies. We may also from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Sites to help us administer our Sites and improve their quality. Such third parties may use cookies and web beacons to help track visitor behavior. Such cookies and web beacons may track how you interact with a Site through the use of cookies and the data collected may include how you navigate around a web page and the most commonly clicked links on a specific web page. Certain technical information, such as your browser version and operating system, may also be collected. If collected, this information will be used by us to evaluate and, if necessary, modify the relevant Site to improve the functions and ultimately, make it easier for customers to use. None of your personally identifiable information, that is, your name, address, or phone number, is collected through such collections.

Disclosure of Personal Information

We commit to not selling or sharing your personal information with third-party companies for their marketing or promotional uses. Any sharing of data is strictly limited to what is necessary to provide our services, as detailed in this policy.

Your Privacy Rights

You have the right to access, update, and delete your personal information at any time. If you are a California resident, you are granted additional rights under the California Consumer Privacy Act (CCPA). These include the right to request the categories of personal information we collect and the right to opt-out of the sale of your personal information.

How to Request Deletion of Your Personal Information

If you wish to delete your personal information from our records, please follow these steps:

Contact Us: Send us a request via email at [email protected]. Please provide enough information to identify your account, such as your full name and email address.
Verification Process: To protect your privacy and security, we will take steps to verify your identity before processing your request. This may involve asking you to provide additional information or to confirm your identity via your registered email or phone number.
Confirmation: Once your identity has been verified and your request processed, we will confirm that your personal data has been deleted from our records, except for any data that we are required to retain by law or for legitimate business purposes.
Timeframe: We aim to process all deletion requests within 30 days of receiving a verified request. If there are delays or if we need additional information from you, we will inform you promptly.

How To Contact Us

General. If you have any questions or concerns about this Policy or the way your information is being used by Dreamstone Group, or should you wish to contact us for any other reason described in this Policy, you can contact us by email directed to [email protected].

Effective Date of Policy. This Policy was last updated as of the last date set forth below. If you would like to see an earlier version of this Policy, please contact us using one of the methods set forth above and specify the applicable date or time period for the prior Policy version requested.